Live Chat Support
Nothing will give your customer's better peace of mind than being able to chat with a live technician at any hour during the day. With our outsourced live chat plans, you can ensure that your customers will have no problem speaking to a live technician any time day or night. Our highly qualified and courteous techicians will address your customer's issues promptly while they are speaking on chat.
Need a customized solution to fit your exact needs? Simply click here to contact our sales department and get a custom quote!
Supported Platforms
We support all major hosting platforms including, but not limited to, cPanel, Plesk, DirectAdmin, Virtuozzo, and OpenVZ. Feel free to contact our sales department with any questions.
Minimal Wait Time
We staff our live support technicians according to the expected work load for that time during the day. Your customers will never need to wait long to speak to a live technician!
Unsurpassed Service
Most of our staff are located within the continental United States. As a result, you and your clients will receive quality support in perfect English. Don't subject your clients to anything less!
Live Chat Support Plan Overview
Included Features
- Full Server Management
- Basic Security
- Service Optimizations
- Pre-Sales Support
- Communication with Datacenter
- Proactive Server Monitoring
- SPAM Reduction
- Account Migrations
- 3rd Party Software Support
- Account Restorations
- IP Unblocking
- SMTP Tweaking
- Password Modifications
- Fixing Failed Services
- Database Restorations
- Log Investigations
The XeSupport Advantage
There are countless advantages to using XeSupport's service. Below is a list of only a few of them.
- True 24x7 Support.
- Minimal Wait Time.
- Completely Transparent Support.
- Reduced Costs on Support Staff.
- Expert, Friendly Support.